How to EXPORT a Text file of your REGISTRY

It's often helpful for TeleScript Software Support to see a complete record of how your program is configured. Configuration data is save in the system Registry. You can view the data using the command, Regedit.exe. From this viewer, you can select to save a text file. Be sure to select the proper registry "hive":

TeleScript ProNEWS: HKCU\SOFTWARE\Telescript\TELESCRIPTPRO\6.2
TeleScript AV: HKCU\SOFTWARE\Telescript\TELESCRIPTAV\7.3
TeleScript TECH: HKCU\SOFTWARE\Telescript\TeleScriptTECH\10.2

Be sure that the file is saved as "Text file (.txt)", that you save in a location where you can locate it easily, that it has a descriptive name (eg. TProPreferences.txt), and that "Export range" is set to "Selected Branch".

For users that are comfortable with the command line, here's a quick way to export one of the registry files:

1. Create a folder to save the files. You can create a folder on your desktop for this purpose. The path to this folder will be:

C:\Users\<YourUserName>\Desktop\RegExport (substitute your user name)

2. Open the Command Prompt (CMD.EXE)

3. Create the Desktop folder, if you haven't already:

MD C:\Users\<YourUserName>\Desktop\RegExport

4. For convenience, change to the desktop folder

CD C:\Users\<YourUserName>\Desktop\RegExport

3. You can copy an pasted this command for the appropriate app:

REG EXPORT "HKCU\SOFTWARE\Telescript\TELESCRIPTPRO\6.2" TPROPREFS.TXT
REG EXPORT "HKCU\SOFTWARE\Telescript\TELESCRIPTAV\7.3" TAVPREFS.TXT
REG EXPORT "HKCU\SOFTWARE\Telescript\TeleScriptTECH\10.2" TECHPREFS.TXT
REG EXPORT "HKCU\SOFTWARE\Telescript\MOS Gateway\1.1" MOSGATEWAYPREFS.TXT

Text files (.TXT) can be attached to Help Desk messages.

These command also work with PowerShell Version 5.1 (current version)